Don't fall for the bridal show ....here's a copy of the complaint I just sent to them.
I recently attended a "bridal show" with the promise of receiving a $25.00 gift card to your website, a 2 night vacation and other discounts and promotions. I sat through the demonstration, with an inexperienced salesman, because apparently the normal guy injured himself playing football with his cohorts prior to the meeting. The individual who conducted the session in jeans and a t-shirt repeatedly told us this was the first time he'd done a show. Said "uh" more times than I could count and he forgot to turn on the cook top for the demonstration and just generally fumbled his way through the presentation.
I tried to use the gift cards my husband and I received at the session only to find out neither of them are valid. Surprise, surprise. On top of that, I did little internet research about Grand Incentives - the two night trip we were promised that would "make an excellent honeymoon" only to find out they have hundreds of complaints against them for fraud. Apparently they routinely collect the $50.00 "refundable" deposit, force you to schedule your trip via snail mail and then after waiting 6 weeks for a response, they advise the date/location you selected is not available. The cycle continues until people give up and their $50.00 "refundable" deposit is never seen again.
As if that weren't enough to complain about, I also researched the "grocerysaver.com" only to find out that they too are shady and have numerous complaints against them.
I do not appreciate being out right lied to in a desperate attempt to gain an audience for your over priced cookware presentations. Not a single one of the "promised" incentives was legitimate even down to your prepaid gift cards. Your company should be ashamed to provide false promises to potential customers. I'm thankful I wasn't persuaded to order the $5500 pot set, because had I placed an order and come home and tried to use the gift card, travel voucher and coupon vouchers only to find out they were all a sham, I would have immediately cancelled the order. Do you honestly expect to gain a customer base by lying to them right out the gate? I should have been wiser from the beginning because when I was solicited to attend, I was told it was a bridal show. I wasn't really sure what to expect, I was sure you were trying to sell something, but I foolishly expected it to be, oh a BRIDAL SHOW with multiple vendors - invitations, photographers or other wedding related vendors, not a pot/pan demonstration.
Needless to say, I will never purchase anything from Bella Gourmet, and I will readily spread the word to others via any media I can find, that your company lies and makes false promises in order to sucker people into sitting through a their demonstrations.